Welcome to ruhaenterprise.com (referred to as “we,” “our,” or “us”). Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you visit our website, www.ruhaenterprise.com, and when you purchase diamond jewelry or interact with us in any way.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you make a purchase or register an account, we may collect:

• Full Name

• Email Address

• Phone Number

• Shipping and Billing Address

• Payment Details 

b. Non-Personal Information

When you browse our site, we automatically collect:

• IP Address

• Browser Type

• Device Information

• Pages Visited

• Referring Website

• Time Spent on Pages

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and collect website analytics.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Provide customer support

• Improve website performance and user experience

• Send order confirmations, promotional offers, and newsletters (only with your consent)

• Prevent fraud and ensure website security

3. Sharing and Disclosure of Your Information

We value your trust and never sell your personal information. However, we may share your data in the following circumstances:

• Third-Party Service Providers: For payment processing, shipping, website hosting, analytics, and email communication.

• Legal Requirements: If required by law or in response to valid legal processes.

• Business Transfers: In case of merger, acquisition, or asset sale, your information may be transferred.

4. Payment Security

We use industry-standard encryption and secure payment gateways (such as PayPal, Stripe, etc.) to protect your financial information. Your credit/debit card details are never stored on our servers.

5. Your Rights and Choices

You have the right to:

• Access and review your personal data

• Correct or update inaccurate information

• Delete your account or request data deletion

• Opt out of marketing emails at any time

To exercise your rights, please contact us at [your email address].

6. Data Retention

We retain your information only for as long as necessary to:

• Fulfill your orders

• Provide customer service

• Comply with legal obligations

7. Cookies Policy

Cookies help us personalize your shopping experience. You can choose to disable cookies through your browser settings. However, some features of the site may not function properly if cookies are disabled.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., social media, delivery partners). We are not responsible for their privacy practices. We encourage you to read their privacy policies before providing any information.

9. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Ruha Enterprise
Email: letstalk@ruhaenterprise.com